Regular Training and Equipment Maintenance in Thailand
Location
Thailand
Project Year
2025
Equipment
Drum Drop Testing Machine
Project Type
Regular Training and Equipment Maintenance
Project Background
As customers’ requirements for product reliability testing continue to increase, Halter, a customer from New Zealand, has purchased a batch of environmental reliability testing equipment from OTS. The customer installed the equipment in their factory laboratory in Thailand and put it into use.
Customers primarily use it for reliability verification of products under different temperature and humidity environments, as well as packaging and transportation simulation testing, to ensure the stability and safety of products during transportation and actual use.
To support continued equipment operation and help the customer’s engineers improve their operational skills, OTS Technik arranged for after-sales engineer Jaki to visit the customer’s factory in Thailand in 2025. This visit included equipment training, system maintenance, and technical support.
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Testing Equipment Provided
The project included the following testing equipment:
- 1000L Temperature and Humidity Test Chamber
- 408L Temperature and Humidity Test Chamber
- Drum Drop Testing Machine
High-grade Temperature and Humidity Test Chamber
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Temperature and humidity test chambers are used to evaluate product performance under different temperature and humidity conditions. Customers can choose from two test chamber sizes to match the size and requirements of different products.
Drum drop testers simulate packaging and transportation to evaluate how well packaged products withstand repeated impacts during handling and transport.
These machines together meet customers’ requirements for environmental reliability and packaging testing.
On-Site Training and Equipment Maintenance
In 2025, Jaki, an after-sales engineer from OTS Technik, visited the Thai customer’s laboratory. He provided practical training and maintenance support.
This work covers several key areas:
- Daily operational training: Instructing participants on the correct operation of the testing equipment.
- Temperature and humidity system inspection and maintenance: Inspect and maintain the main systems of the temperature and humidity test chamber.
- Equipment operation status check: Check the equipment’s operating status.
- Parameter verification: Check the test parameters and confirm the device functionality.
- Troubleshooting guide: Helps customers’ engineers understand how to identify and resolve common equipment problems.
- Laboratory safety training: Guidelines for safe operation of equipment and laboratory procedures.
The on-site service allowed the customer’s engineers to review operating procedures. They became more familiar with equipment inspection and maintenance.
Get A QuoteSupporting Stable Equipment Operation
For equipment frequently used in factory laboratories, proper operation and routine maintenance are essential components of daily testing.
During the visit, OTS Technik engineers helped the customer check the equipment’s operation and troubleshoot issues.
The training also included parameter validation and laboratory safety. This helped the customer team understand the equipment’s usage and maintenance requirements.
Through this on-site support, the customer’s engineers became more familiar with the operation and maintenance procedures of the equipment. Training also helps improve testing efficiency and supports stable equipment operation.
Get A QuoteAfter-Sales Support Beyond Equipment Supply
This project shows OTS Technik’s ongoing support for its customers after equipment delivery.
OTS Technik helps customers better understand their testing systems and manage their daily laboratory operations by providing on-site training, equipment inspection, maintenance, and troubleshooting guidance.
For customers who use environmental reliability testing equipment for a long time, after-sales technical support is an important part of ensuring the smooth operation of testing.
Looking for Environmental Testing Equipment?
OTS Technik provides temperature and humidity test chambers and packaging test equipment for various industrial testing applications. Our team can help you choose the right equipment based on your needs.
Please contact OTS Technik to discuss your testing needs.